Price Promise

We do our best to make sure our products are perfectly priced, however, if you think you've found it cheaper somewhere else, we'll happily match it with our price promise.

NEVER Beaten on Price

We'll price match any item we sell and it's delivery against any other retailer (including Amazon!). Here's what you need to do:

  • Call 01303 477484
  • Let our friendly team know the product in question
  • Tell us where you found it
  • Let our Woodcare Experts work their magic
  • That's it!

We'll need to confirm the price of the product, so make sure you've got a link to it to hand. The whole thing should only take a few minutes. You'll save money AND get unrivalled service!

What if I've already bought my product?

The savings don't just stop there. If the price of your product drops on our site or you see it cheaper with another retailer within 7 days of you receiving your order, let us know and we'll happily refund the difference.

Price Promise conditions

  • Price must include ALL relevant charges including cost of product, VAT, delivery and any other surcharges such as but not limited to debit and credit card charges. In other words the total cost of buying and receiving that product
  • Comparable item must be in stock and available for immediate dispatch
  • Comparable price must be on another UK based website
  • We must be able to verify the cheaper product offer so we will need the details of website where the offer can be found
  • Excludes products that have been discounted due to being damaged, dented, imperfect or have been discounted for another specific reason as they are not like for like products
  • Cannot be used in conjunction with any other offer
  • Excludes promotions such as multi buys, buy one get one free or similar