Delivery

  • Order weight is automatically calculated
  • Many products are liquid based so in general 1 litre = 1kg.
  • We pre-select the cheapest delivery method, which you can upgrade anytime
  • Next Working Day delivery is available via Courier for orders placed by 5pm
  • Royal Mail Economy up to 1KG - This option is not available for solvent or liquid based products.
  • We do not deliver on Sundays or Public/Bank Holidays
Please select your delivery location:

Orders under £50.00

Delivered to Mainland UK
  Postal
Royal Mail - 1st Class Post
Postal
Royal Mail - 1st Class Letter Post
Royal Mail Saver
2 to 3 Business Days
Courier
2-3 Business Days
Courier
2 Business Days
Courier
3-4 Business Days
Courier
4-8 Business Days
Courier
Next Business Day
(by 6pm)
Courier
Next Business Day
(by noon)
Courier
Next Business Day
(by 10:30am)
Courier
Saturday
(by 6pm)
Courier
2 Business Days
up to
0.25 kg
£3.75 £0.99 £2.99 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
0.5 kg
£3.75 £0.99 £4.43 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
0.75 kg
£3.75 £0.99 £6.08 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
1 kg
£3.75 £0.99 £8.09 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
1.25 kg
n/a n/a £9.65 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
1.5 kg
n/a n/a £11.09 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
2 kg
n/a n/a £14.09 £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
6 kg
n/a n/a n/a £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £7.95 £10.95 £10.95 £14.95
up to
15 kg
n/a n/a n/a £3.75 £7.95 £4.99 £7.95 £7.95 £4.99 £8.95 £15.95 £15.95 £14.95
up to
20 kg
n/a n/a n/a £3.75 £15.90 £4.99 £15.90 £15.90 £4.99 £8.95 £15.95 £15.95 £14.95
up to
30 kg
n/a n/a n/a £3.75 £15.90 £4.99 £15.90 £15.90 £4.99 £12.95 £17.95 £19.95 £28.95
up to
40 kg
n/a n/a n/a £3.75 £23.85 £4.99 £23.85 £23.85 £4.99 £12.95 £17.95 £19.95 £28.95
up to
45 kg
n/a n/a n/a n/a £23.85 £4.99 £23.85 £23.85 £4.99 n/a n/a £19.95 n/a
up to
200 kg
call for rate call for rate call for rate call for rate call for rate £4.99 call for rate call for rate £4.99 call for rate call for rate £19.95 call for rate

Orders of £50.00 and over

Delivered to Mainland UK
  Super Saver
Next Business Day
(by 6pm)
Saver
2 to 3 Business Days
Super Saver
2-3 Days
(by 6pm)
Courier
2-3 Business Days
Courier
3-4 Business Days
Courier
4-8 Business Days
Courier
Next Business Day
(by noon)
Courier
Next Business Day
(by 10:30am)
Courier
Saturday
(by 6pm)
Courier
2 Business Days
up to
15 kg
FREE FREE FREE £3.95 £3.95 £3.95 £7.95 £12.95 £4.95 £8.95
up to
20 kg
FREE FREE FREE £7.90 £7.90 £7.90 £7.95 £12.95 £4.95 £8.95
up to
30 kg
FREE FREE FREE £7.90 £7.90 £7.90 £9.95 £14.95 £9.90 £22.95
up to
40 kg
FREE FREE FREE £11.85 £11.85 £11.85 £9.95 £14.95 £9.90 £22.95
up to
45 kg
FREE FREE FREE £11.85 £11.85 £11.85 £16.95 £23.95 £14.85 £36.95
up to
60 kg
FREE FREE FREE £15.80 £15.80 £15.80 £16.95 £23.95 £14.85 £36.95
up to
75 kg
FREE FREE FREE £19.75 £19.75 £19.75 £22.95 £32.95 £19.80 £50.95
up to
80 kg
FREE FREE FREE £23.70 £23.70 £23.70 £22.95 £32.95 £19.80 £50.95
up to
90 kg
FREE FREE FREE £23.70 £23.70 £23.70 £29.95 £41.95 £24.75 £65.95
up to
100 kg
FREE FREE FREE £27.65 £27.65 £27.65 £29.95 £41.95 £24.75 £65.95
up to
105 kg
FREE call for rate FREE £27.65 £27.65 £27.65 £36.95 £50.95 £29.70 call for rate
up to
120 kg
FREE n/a FREE £31.60 £31.60 £31.60 £36.95 £50.95 £29.70 n/a
up to
135 kg
FREE n/a FREE £35.55 £35.55 £35.55 £43.95 £59.95 £34.65 n/a
up to
140 kg
FREE n/a FREE £39.50 £39.50 £39.50 £43.95 £59.95 £34.65 n/a
up to
150 kg
FREE n/a FREE £39.50 £39.50 £39.50 £50.95 £68.95 £39.60 n/a
up to
160 kg
FREE n/a FREE £43.45 £43.45 £43.45 £50.95 £68.95 £39.60 n/a
up to
165 kg
FREE n/a FREE £43.45 £43.45 £43.45 £57.95 £77.95 £44.55 n/a
up to
180 kg
FREE n/a FREE £47.40 £47.40 £47.40 £57.95 £77.95 £44.55 n/a
up to
195 kg
FREE n/a FREE £51.35 £51.35 £51.35 £64.95 £86.95 £49.50 n/a
up to
200 kg
FREE n/a FREE n/a n/a n/a £64.95 £86.95 £49.50 n/a
over 200 kg n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Scottish Highlands Postcodes
Scottish next day area
Scottish Remote Areas (Mainland) AB31-38, AB41-56, FK17-21, G83, All IV, KW1-14, PA21-40, PH15-41.
Scottish Remote Areas (Offshore Islands) HS1-9, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Scottish 2-3 day service area AB10-16, AB21-25, AB39, DD5, DD7-11, EH43-45, FK8, FK16, KA4, KA6, KA16-19, ML8-12, PA80-88, PH1-13, PH49-50, TD2-11, TD13-14
Scottish am service area DD6, KA26, KA29, KA30, KY9, KY10, KY14-16, ML12, PH14-17, TD12, TD15
Remote Postcodes
Remote CA18-27,LA15-23,SY15-25

Free Next Day Delivery
Our Free Next Day delivery option is available for orders of £50.00 and over inclusive of the standard UK rate of VAT. We will send you an email when your goods have been dispatched, along with tracking details if applicable. Surcharges may apply for remote/offshore locations. Only orders of £50.00 or over that are dispatched in their entirety will be eligible for free delivery, partial order dispatch on request of the customer will incur a delivery charge if the cost of the items to be dispatched are under £50.00 in value. Cancelling items, combining orders, or changing your delivery address, speed, or preference might affect your order's eligibility for Free Delivery.

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Can I add items to an existing order to bring it over the £50.00 mark?
As long as your order hasn't been confirmed and processed at the check-out you can return to the store to edit or add items to those already in your basket before confirming and paying for your final order.

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What if I have already placed and confirmed an order and wish to add more?
Further items can be added to an existing confirmed order if it has not already been dispatched by phoning us and quoting your original order number.

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What if my original order had a delivery charge but my amended order is now eligible for free delivery?
If the original order had a delivery charge but the new amended order exceeds the £50.00 threshold for free delivery, the delivery charge can be used as payment or part payment towards the cost of the additional goods. The outstanding balance of any amended order must be paid prior to dispatch.

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What if I cancel part of my order?
If you wish to cancel part of an order after it has been confirmed and paid, please phone Wood Finishes Direct.

If the total value of the remaining order drops below £50.00 as a result of a partial order cancellation, we will apply the appropriate delivery charge based on the new total order weight. In some cases, if the original order is just over the £50.00 threshold for free delivery and the cancelled item is of a low value, the new balance due could increase over the original total order cost as a result of the partial cancellation.

If the order has not yet been dispatched by Wood Finishes Direct, the order will be amended as per the customers instruction and any refund due will be processed within 7 days, and a maximum of 28 days. In the event of a partial order cancellation where the total cost of the order increases as a result of the inclusion of a delivery charge, the additional balance must be paid before goods are dispatched. If the goods in the original order have already been dispatched, a refund will be made for the unwanted items (less any delivery charge) on their return to Wood Finishes Direct as per our terms and conditions.

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Does everything on the site qualify for free delivery?
All orders over £50.00 qualify for free delivery.

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If my order is delivered to more than one address do I still get free delivery?
If the total for each part of the order that is going to a different address is for £50.00 or more then delivery to each separate address is free. If the total for any delivery address is below £50.00 a delivery charge based on order weight will apply to each delivery address.

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Summary of Terms and Conditions for Free Next Day Delivery
Applies only to orders with £50.00 or more of eligible products (inclusive of VAT at the UK rate).

There may be a surcharge for offshore and remote locations.

You will not receive free delivery on your order if any eligible products are cancelled, bringing the total order amount below £50.00.

Free delivery charges differ between trade and retail accounts.

We reserve the right to change or discontinue our free delivery policy at any time although this will not affect existing orders.

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Courier Deliveries
We use a variety of UK Couriers, and they deliver Monday-Friday unless a Saturday delivery is explicitly requested. There are no deliveries on Sunday or Bank/Public holidays. We offer a number of guaranteed Courier delivery options, the standard one being a Next Working Day service (you'll need to order by 5pm to actually get it the next working day, else we dispatch it the following working day. We also offer a Saturday delivery service for orders placed before 5pm on a Friday. For remote/offshore locations, surcharges may apply. Our Couriers have a 99% delivery success rate. Whilst we have carefully selected reliable Couriers we cannot be held responsible for delays once the order has been dispatched from our warehouse. On occasions where delivery cannot be made, (i.e. you are not present at point of delivery), a card will be left detailing how you can make alternative arrangements for delivery with the courier. Our couriers will attempt to deliver your order a maximum of 3 times without any extra costs being incurred. You can detail any delivery instructions during checkout (i.e. "Leave goods in a porch.") This will enable the courier to leave the goods without the need for a signature. We cannot be held responsible for any delays resulting from circumstances beyond our control including but not limited to strike action or severe weather.

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Remote Areas
Please note that couriers generally class areas to the north west of Aberdeen and Inveraray (approximately) as 'remote'. As such this part of the mainland is more costly to deliver to than the rest.

Most couriers, including Royal Mail and Parcel Force will not carry liquids and cannot therefore be used by us.

We contribute towards the costs of every delivery and never profit from delivery costs.

We will appreciate hearing from you if you know of a more cost effective way to get your goods to you.

We pride ourselves on being completely transparent to all our customers.

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Do all products / orders under 1kg qualify for the Royal Mail Economy delivery service?
Royal Mail have a strict policy on the transportation of liquid and solvent based products so anything that falls in to these categories can not be sent via the Royal Mail Economy Service.

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Payment
Goods will only be dispatched on receipt of the full payment due and will only be sent to the address confirmed on the original order confirmation. Any address change or variation must be made before dispatch by email from the same email account as the original order. Payment will only be deemed as received on receipt of cleared funds.

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Delivery Notifications
We will send you a confirmation email when your order is placed and another email when your order is despatched which will detail how your goods were sent and if applicable, tracking information. With some couriers, you may also opt to receive a text message alert giving you a one-hour delivery slot notification (as part of our checkout process).

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