We never send out damaged goods. We want you to receive your goods in perfect condition, but occasionally, due to the nature of the products we supply, some damages can occur within the courier network.

Don't Worry. Let Us Fix It

Damages are usually limited to slightly dented tins with the product inside remaining 100% usable. If you have a concern and would like to get your goods exchanged, please contact us with your order number and photos clearly showing the damage to the product, the internal packaging and the external packaging-clearly showing the label.

Your Product is Damaged But the Box Isn't...

This video will give you an insight into how damages can occur when they being transported to you.